Quality Management

ISO 9001:2015 (1 day)

Download full course brochure here (PDF)

  • Who are ISO and what do they do?
  • Introduction to and history of the ISO 9000 family of standards
  • Structure of ISO 9001:2015 and applicability to industry and other standards
  • Key concepts of ISO 9001:2015 such as:
    • 7 Quality Management Principles
    • Plan-Do-Check-Act
    • The Process Approach
    • Risk Based Thinking
  • Benefits of implementing, maintaining and improving an ISO 9001:2015 Quality Management System


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