ISO 9001:2015 (1 day)
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- Who are ISO and what do they do?
- Introduction to and history of the ISO 9000 family of standards
- Structure of ISO 9001:2015 and applicability to industry and other standards
- Key concepts of ISO 9001:2015 such as:
- 7 Quality Management Principles
- Plan-Do-Check-Act
- The Process Approach
- Risk Based Thinking
- Benefits of implementing, maintaining and improving an ISO 9001:2015 Quality Management System
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