{"id":5660,"date":"2021-11-11T10:08:36","date_gmt":"2021-11-11T09:08:36","guid":{"rendered":"https:\/\/lorit-consultancy.com\/en\/?p=5660"},"modified":"2024-02-08T12:22:20","modified_gmt":"2024-02-08T11:22:20","slug":"the-culture-club-or-how-to-motivate-your-employees-and-colleagues","status":"publish","type":"post","link":"https:\/\/lorit-consultancy.com\/de\/2021\/11\/the-culture-club-or-how-to-motivate-your-employees-and-colleagues\/","title":{"rendered":"The Culture Club \u2013 or how to motivate your employees and colleagues"},"content":{"rendered":"\n<p>As part of this year\u2019s World Quality Week, at Lorit Consultancy we have once more given a lot of thought to this subject. This year, I would like to take a closer look at the topic of \u201cQuality Culture\u201d.<\/p>\n\n\n\n<p>But first things first: As a Functional Safety Expert, I have already had the pleasure of being responsible for safety in various areas during my career. This has included development under IEC 61508, <strong><a href=\"https:\/\/lorit-consultancy.com\/en\/standards\/automotive\/iso26262\/\" target=\"_blank\" rel=\"noreferrer noopener\">ISO&nbsp;26262<\/a><\/strong> and others. And a key point was also the requirement for \u201cSafety Culture\u201d.<\/p>\n\n\n\n<p>This is described as follows in ISO&nbsp;26262:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><meta charset=\"utf-8\"><strong>Safety Culture<\/strong>:<\/h2>\n\n\n\n<p class=\"has-black-color has-text-color\"><em><strong>Enduring values, attitudes, motivations and knowledge of an organisation in which safety is prioritised over competing goals in decisions and behaviour.<\/strong><\/em><\/p>\n\n\n\n<p class=\"has-black-color has-text-color\">And this \u201cSafety Culture\u201d will then be explicitly required later.<br><strong><em>The organisation shall create, foster and sustain a safety culture that supports and encourages<\/em> <em>the effective achievement of functional safety.<\/em><\/strong><\/p>\n\n\n\n<p>Thus, a clear requirement, which in this case is even given with examples (<strong>Annex B of ISO&nbsp;26262-2<\/strong>). It also provides a comparison of various indicators, on the basis of which the \u201cSafety Culture\u201d assessed as \u201cgood\u201d or \u201cbad\u201d.<\/p>\n\n\n\n<p><meta charset=\"utf-8\">In essence, it\u2019s all about using \u201ccommon sense\u201d \u2013 i.e. thinking collaboratively and reasonably, assessing consequences, adapting one\u2019s own approach to the processes, <meta charset=\"utf-8\">documenting everything, etc.<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-cyan-bluish-gray-background-color has-background\"><strong>1+1=2<\/strong><\/h1>\n\n\n\n<p><br><br>And here is the crux: This \u201crequirement\u201d is not only limited to functional safety:<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cybersecurity<\/strong><strong><\/strong><\/h3>\n\n\n\n<p>In (cyber)security, it is essential that all employees follow the guidelines. I.e. not allowing access to strangers, not opening suspicious emails, not transferring confidential data externally.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Occupational safety<\/strong><strong><\/strong><\/h3>\n\n\n\n<p>I was involved in this too. And the rule \u201cSwitch on your brain so you can recognise danger\u201d applies here too. \u201cWatch out for you AND<strong> <\/strong>your colleagues\u201d.<\/p>\n\n\n\n<p>Unfortunately, in my time on construction sites I\u2019ve come to learn that most people do not operate on this level, even though it has primarily to do with their own health or even life.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Quality<\/strong><\/h3>\n\n\n\n<p>Last but not least, we come to quality management. Things here are not very different. QM systems help to improve products and services as well as results and reputation. And in the long term, companies need to treat quality with care, in order to behave sustainably.<\/p>\n\n\n\n<p>On the one hand, there are now processes that need to be followed. Because they have proven to be effective. Weaknesses are identified, and these can be resolved with optimisation processes&#8230; and the good thing is that every employee can suggest such improvements!<\/p>\n\n\n\n<p>If these processes are not taken seriously, problems will arise sooner or later&nbsp;\u2013 whether in acceptance, commissioning or operations (worst case!)&nbsp;\u2013 and a recall may be necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Culture \u2013 what else<\/strong><\/h2>\n\n\n\n<p>What does the term <strong>culture <\/strong>imply in all of the areas mentioned above?<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/randy-fath-ymf4_9Y9S_A-unsplash-1920x1280.jpg\" alt=\"\" class=\"wp-image-5668\" srcset=\"https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/randy-fath-ymf4_9Y9S_A-unsplash-1920x1280.jpg 1920w, https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/randy-fath-ymf4_9Y9S_A-unsplash-1024x683.jpg 1024w, https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/randy-fath-ymf4_9Y9S_A-unsplash-768x512.jpg 768w, https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/randy-fath-ymf4_9Y9S_A-unsplash-1536x1024.jpg 1536w, https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/randy-fath-ymf4_9Y9S_A-unsplash-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<p>Teamwork!<\/p>\n\n\n\n<p>Each individual participant in a project should consider how they can contribute to the project\u2019s success.<\/p>\n\n\n\n<p>As easy as it gets. Because that\u2019s what every employee enjoys doing&#8230; right?<\/p>\n\n\n\n<p>Unfortunately, I have often seen cases where management sees this need for a culture of quality, safety, security culture, etc., and has unceremoniously commissioned the respective manager to activate, instil or otherwise catalyse the respective culture. And here we can already see the first mistake. This culture cannot be achieved by one person alone.<\/p>\n\n\n\n<p class=\"has-text-align-center has-black-color has-cyan-bluish-gray-background-color has-text-color has-background\"><strong>CULTURE affects everyone involved&nbsp;\u2013 from those who lead to those who clean.<\/strong><\/p>\n\n\n\n<p>And the next point is that culture must be put into practice. To do this, everyone really has to understand what it is about&#8230; and be ready to act accordingly.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"><meta charset=\"utf-8\"><br>If someone is told: \u201cFollow this outline\u201d, they may think, \u201cGreat, more work and I don\u2019t get anything for it\u201d. The consequences may range from discontentment and unwillingness up to deliberate \u201cnon-compliance\u201d&nbsp;\u2013 or the classic argument: \u201cThis is how we have always done it\u201d.<br><br><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/pexels-markus-spiske-1679618-1-1920x1280.jpg\" alt=\"\" class=\"wp-image-5672\" srcset=\"https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/pexels-markus-spiske-1679618-1-1920x1280.jpg 1920w, https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/pexels-markus-spiske-1679618-1-1024x683.jpg 1024w, https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/pexels-markus-spiske-1679618-1-768x512.jpg 768w, https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/pexels-markus-spiske-1679618-1-1536x1024.jpg 1536w, https:\/\/lorit-consultancy.com\/wp-content\/uploads\/2021\/11\/pexels-markus-spiske-1679618-1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>As for me, I have observed on many occasions that colleagues know very well how to do things the right way but simply don\u2019t want to. Even if they risk injuring themselves (occupational safety).<\/p>\n\n\n\n<p>In these cases, only educational work can bring any positive change. What are the reasons for these guidelines? Even if they are somewhat obvious: Why should one not create sparks next to an open barrel containing a highly flammable liquid? Why should traceability be guaranteed? Etc.<\/p>\n\n\n\n<p>One shouldn\u2019t be so starry-eyed as to think that everyone involved is always focused on the project. At times, people might lose their focus or get distracted. Some people just simply refuse. However, in order to awaken culture or to keep it going, it is necessary to reach the <strong>critical mass.<\/strong> If the critical mass has identified the advantages of a healthy culture, this makes participation more fun and gives rise to an effective team.<\/p>\n\n\n\n<p>At Lorit Consultancy, we also work on a daily basis to improve our quality and quality culture and support our customers with their targets and challenges. Always true to the motto: <strong>A team is more than the sum of its parts.<\/strong><\/p>\n\n\n\n<p class=\"has-cyan-bluish-gray-color has-text-color\">By Gerrit Stein\u00f6cker \u2013 Functional Safety Consultant<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As part of this year\u2019s World Quality Week, at Lorit Consultancy we have once more given a lot of thought to this subject. This year, I would like to take a closer look at the topic of \u201cQuality Culture\u201d. But first things first: As a Functional Safety Expert, I have already had the pleasure of [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":5661,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-5660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/posts\/5660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/comments?post=5660"}],"version-history":[{"count":14,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/posts\/5660\/revisions"}],"predecessor-version":[{"id":7342,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/posts\/5660\/revisions\/7342"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/media\/5661"}],"wp:attachment":[{"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/media?parent=5660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/categories?post=5660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/tags?post=5660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}