{"id":4278,"date":"2019-01-29T12:36:33","date_gmt":"2019-01-29T12:36:33","guid":{"rendered":"https:\/\/lorit-consultancy.com\/2019\/01\/iso-90012015-the-true-cost-of-quality\/"},"modified":"2022-09-26T15:49:10","modified_gmt":"2022-09-26T13:49:10","slug":"iso-90012015-the-true-cost-of-quality","status":"publish","type":"post","link":"https:\/\/lorit-consultancy.com\/de\/2019\/01\/iso-90012015-the-true-cost-of-quality\/","title":{"rendered":"ISO 9001:2015 &#8211; The True Cost of Quality"},"content":{"rendered":"<p>In society today there are so many issues that could lead to the success or failure of an organisation. The key to weathering these issues is to have an organisation with a set of strong foundations and the ability to perform self-evaluation and continual improvement. ISO 9001:2015 provides the necessary framework to make your organisation \u201cweather proof\u201d.<\/p>\n<p>For an organisation to set these foundations in place, its leaders must first ask themselves a few difficult questions such as:<\/p>\n<ul>\n<li><span style=\"color: #306f96;\"><em><strong>Does the organisation work the way it was intended to?<\/strong><\/em><\/span><\/li>\n<li><span style=\"color: #306f96;\"><em><strong>Do we know which areas of the business to monitor and measure to ensure consistent quality of outputs?<\/strong><\/em><\/span><\/li>\n<li><span style=\"color: #306f96;\"><em><strong>Do we know how to perform continual improvement activities?<\/strong><\/em><\/span><\/li>\n<\/ul>\n<p>If any of the answers to the above questions are NO, then it\u2019s time for a change of mindset and practices. Why? To quote Albert Einstein, <span style=\"color: #333333;\"><strong>\u201c<\/strong><em><strong>Insanity is doing the same thing over and over again and expecting different results<\/strong><\/em>\u201d<\/span>.<\/p>\n<p>The great news is that guidance exists that can help organisations to adopt this new mind set and help them on the road to reaching their full potential; it\u2019s called <em><strong>ISO 9001:2015<\/strong><\/em>.<\/p>\n<p>ISO 9001:2015 is a Quality Management System (QMS) standard published by the International Organisation for Standardisation. The standard provides guidance for the development, implementation and improvement of a QMS (a set of interrelated processes that come together to deliver a product or service).<\/p>\n<p>ISO 9001:2015 is based on the 7 principles of Quality Management:<\/p>\n<ul>\n<li><span style=\"color: #306f96;\"><strong>Customer focus<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Leadership<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Engagement of people<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Process approach<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Improvement<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Evidence-based decision making<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Relationship management<\/strong><\/span><\/li>\n<\/ul>\n<p>Hold off on those eye rolls and complaints of, \u201cit\u2019s too costly to implement\u201d or \u201cit\u2019s too bureaucratic with too many documents\u201d, until I outline the benefits that having an ISO 9001:2015 QMS can bring to a business. Successful development, implementation and continual improvement of an ISO 9001:2015 QMS can help lead to:<\/p>\n<ol>\n<li><span style=\"color: #306f96;\"><strong>Increased organisational efficiencies<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Improved processes and structures<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Increased employee engagement<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Increased customer satisfaction<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Improved market access (ISO 9001:2015 accreditation is recognised worldwide)<\/strong><\/span><\/li>\n<li><span style=\"color: #306f96;\"><strong>Significant cost reduction<\/strong><\/span><\/li>\n<\/ol>\n<p>Over 1.6 million certificates have been issued across 178 countries to date. ISO 9001:2015 is internationally recognised as the standard that allows organisations to show that they can consistently and reliably meet the needs and expectations of their customers, prove their quality credentials, display excellence in the way the organisation operates and its dedication to continual improvement for the benefit of the organisation and its customers.<\/p>\n<p>With all of these tangible benefits within reach, can you really find a good enough reason to put off your journey towards ISO 9001:2015 accreditation?<br \/>\nAny organisation not yet convinced should consider the words of former US Deputy Attorney General Paul McNulty; <span style=\"color: #333333;\"><strong>\u201c<\/strong><em><strong>If you think compliance is expensive &#8211; try non-compliance<\/strong><\/em>\u201d<\/span>.<\/p>\n<p>Join me in the next instalment of this 3 part blog series where we will discuss the benefits of adopting the 7 principles of Quality Management upon which ISO 9001:2015 is based.<\/p>\n<p><strong>By Stuart Hardie, Quality Management Consultant<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In society today there are so many issues that could lead to the success or failure of an organisation. The key to weathering these issues is to have an organisation with a set of strong foundations and the ability to perform self-evaluation and continual improvement. ISO 9001:2015 provides the necessary framework to make your organisation [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":3907,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[96],"tags":[],"class_list":["post-4278","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quality-management"],"acf":[],"_links":{"self":[{"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/posts\/4278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/comments?post=4278"}],"version-history":[{"count":2,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/posts\/4278\/revisions"}],"predecessor-version":[{"id":4871,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/posts\/4278\/revisions\/4871"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/media\/3907"}],"wp:attachment":[{"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/media?parent=4278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/categories?post=4278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lorit-consultancy.com\/de\/wp-json\/wp\/v2\/tags?post=4278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}